Cancellation and amendment conditions vary between cruise lines, airlines, hotels, tour operators and other travel suppliers.
Before confirming your booking, please review the cancellation and amendment conditions provided with your quotation or booking documentation.
Customer Cancellation
If you need to cancel or change your travel arrangements, please contact iTravelNZ Cruises as soon as possible.
Depending on the booking, cancellation or amendment charges may include:
- supplier cancellation fees;
- non-refundable deposits;
- non-refundable promotional fares;
- airline, cruise line or hotel penalties; and
- other charges already committed to suppliers.
Some bookings may become partially or fully non-refundable after specified dates.
Supplier Changes or Cancellations
Cruise lines, airlines and other suppliers may change or cancel services due to operational requirements or circumstances beyond their control.
Where this occurs, iTravelNZ Cruises will provide reasonable assistance with available alternatives, credits or refunds in accordance with the supplier's conditions and applicable law.
Travel Insurance
We strongly recommend purchasing appropriate travel insurance when confirming your booking, particularly where cancellation charges may apply.
Your Legal Rights
Nothing in this policy limits any rights or remedies available to you under applicable New Zealand consumer law.
Contact
iTravelNZ Cruises
Email: info@itravelnz.cruises
Phone: +64 21 998 693